Managing groups across your sites

Groups decide who hears what on your radio network. Set them up well and everyone hears what is relevant to them and nothing else.

Build groups around real shifts

Base your groups on how your team really works, not on the org chart. A group for each site, one for your patrols and one for your supervisors is a good start. If officers always talk to each other, they belong in the same group.

Who is talking

RevoNet shows when a group is busy and who is speaking, so people know when to wait and when to jump in. The control room sees the same, across every group it looks after.

Who can do what

Each user is given the access they need. Some people only listen, some can talk, and some can do both. Supervisors and the control room can be added to as many groups as they need to cover.

After the first month

Look at how the groups are working. If one is always busy, split it. If two are hardly used, merge them. Change groups as your contracts change: a new site is a new group, and a finished contract is one you simply close.

Naming groups clearly

Use the names your staff already use in briefings, such as the site name, "Patrol" or "Supervisors". New staff and agency staff should be able to work out which group they need without asking.

See how this looks from the control room, where administrators set up and change groups.

Common questions

How many groups should we start with? Fewer than you think you need. Match them to how your team really works and add more later.

Can groups change between shifts? Yes. Your administrators can change who is in each group as often as they like.

Do groups cost extra? No. You can have as many groups as you need on the paid plans, and the free plan includes them too.

Can one client's traffic reach another's group? No. Your organisation's groups, users and information are kept separate from every other organisation's.