Onboarding radios and devices with admin-approved pairing

Getting a whole team onto a new radio network should not take a week. With RevoNet, an administrator approves each device and the officer signs in once. Here is the flow that works well.

The flow that works

1. Your administrator creates the user and chooses their groups.
2. The officer signs in on their radio or phone.
3. The administrator approves the device, and it joins the network.

That is all. Each officer has their own sign-in and their own device, so you always know who is who.

Why every officer has their own login

Shared logins seem quicker on day one, but they cause problems later. You cannot tell who said what, you cannot lock out one person without affecting others, and a lost device becomes a bigger job. With individual logins, a lost radio is a quick fix: your administrator locks that device out and nobody else is affected.

Getting the order right

Set up your groups first, then create the users, then pair the devices. If you are running an event or a new contract, do the pairing the day before, when you hand out kit, so there is no queue at the gate on the day.

When someone leaves

Remove them from the system and unassign their device. It can be given to somebody else straight away, without touching anyone else's details.

Scaling up

Start with a small team, get the routine right, then repeat it site by site. The steps are the same whether it is five officers or five hundred.

A short checklist

• Groups created and named.
• Users created with the right access.
• Devices paired and tested.
• Everyone knows which group is theirs.

Comparing radio systems before you choose? Start with the buyer's guide to security radios, which includes questions to ask about managing users and lost devices.

Common questions

What if a device is lost or stolen? Tell your administrator, who can lock the device out from the control room straight away. It does not affect anyone else.

Can one person use more than one device? Yes. A supervisor might have a phone and a tablet, for example.

Do radios pair differently from phones? No. The steps are the same for both.

How long does it take to pair a device? A short approval by your administrator and one sign-in on the device.