PTT for security companies

Most security firms run several contracts, each with its own radios, and a control room that can only see part of the picture. RevoNet is built to change that.

What a control room gains

Your control room sees every officer on one screen, hears every group it looks after and can speak to any of them. A patrol between two sites is in the same conversation as the guards at both. A supervisor at home can listen in when needed. Jobs are recorded as they happen, so you have the details ready for the client.

Rolling out without disturbing a live site

Start with one contract. Set up a group for the site, pair a handful of devices, and run RevoNet alongside your current radios. When the team is comfortable, move that contract over fully, and repeat with the next one. Nothing changes for the client except a smoother service.

Keeping clients separate

Give each client or site its own group, so officers only hear what is relevant to them. Supervisors join the groups they cover, and the control room can reach all of them. It also keeps things tidy when contracts start and finish: a new contract is a new group, and an old one simply closes.

What clients like to see

Clients like to know where a patrol has been, when a job was dealt with and who dealt with it. Jobs carry their own timeline, and location history shows where a patrol has been. Both make a client report far quicker to put together.

Still deciding what to use? The guide to the best radios for security companies in the UK compares the options for static sites, mobile patrols, events and multi-site guarding.

For the full picture on choosing radios for a security operation, see RevoNet for security.

Common questions

Does RevoNet change our SIA requirements? No. Training, licensing and site procedures stay exactly as they are.

Can we keep our radios as well? Yes. Many firms run both for a while, or keep existing radios on one particular site.

How do client reports work? Each job records when it was created, who it was assigned to and when it was closed, so you can read it back to the client.

What if an officer's phone battery runs out? They show as offline on the map, which tells your control room to follow up.